Fill the sign-up form with your company details. If you cannot fill in all the required information, please contact us at firstname.lastname@example.org
Once you submit your form, we will review your request and approve your account. In case of any clarification is required we'll reach out to you.
Once we review and validate your account, you will receive an email to activate your account. Make sure to check your spam box if you don't find your "account activation" email in your inbox.
Chose a password and activate your account. You'll be automatically logged in our shop when you activate your account.
The e-shop experience and prices displayed as a wholesaler are the same as a non wholesaler, but as a wholesaler you will have your discount automatically applied in your check out process once you reach the minimum order value.
Future logins to your wholesale account can be done following the standard "Login" button on the top right corner of our website.
Once your order qualify to wholesale discount (min. 249 Euro before the wholesaler sale), the discount will be automatically applied to your products during the checkout process. You can still order products even if your order value doesn't qualify you to wholesale discount.
For discretion purpose, we don't display the wholesaler discount here, on the page with integration guidance. You can contact us to find out our wholesaler discount on your order prior your integration process.
You can now enjoy shopping our premium tea blends and tisanes!
Frequently Asked Questions:
How long does it take for my wholesale account to be activated?
We try our best to review and validate all wholesale accounts requests in 1 to 2 business days, if you notice a delay please send us an email.
It's been more than 3 business days and I don't have any activation email in my inbox, why?
Please check your SPAM box, unfortunately In some situations the "account activation" email's arrive in SPAM box, make sure to check your spam box if you don't find your "account activation" email in your inbox.
Can I try some samples first?
Wholesale customers are welcome to order samples via the online shop, the minimum order requirements to qualify to wholesale discount are applicable to all products (excluding membership).
Are the prices displayed on the website after I login with my Wholesaler account same as if I don't login. Is this normal?
The look and feel of our e-shop is the same for any customer type, but as a wholesaler you will have your discount automatically applied in your check out process once you reach the minimum order value.
What is the minimum order value to qualify to Wholesale discount?
In order to qualify for wholesale discount, your order must be of 249 Euros, the discount will automatically be reflected during check out process.
What is the wholesale payment policy?
The payment methods available in our shopping basket (Credit Card, Paypal or Bank Deposit/Transfer). Orders are shipped once payment has been received and verified. In terms of Bank Deposit/Transfer, you will receive an invoice, which must be reimbursed within 30 days from making your purchase.
How fast do you deliver your products?
We ship our orders within 5 business days once the payment has been received and verified, delivery timelines are outside of our control and will depend on shipping services.
Do you offer customised packaging?
We will ask you if you'll require any special or customised package when we send you the account activation email, If you'll require customised packaging please let us know so that we can understand what type of customisation you will require. Customised packaging will have an additional cost and different delivery timelines.
How will the standardized packaging without additional modification look like? - We aim to be as eco-friendly as possible and our general solution for the front packaging is a simple stamp with our logo. However, for differentiation purposes and better recognition on your shelves our teas come with front label. Therefore, for wholesaler purpose, we have designed simple labels as on the photo below.
Loose-leaf tea version:
Bonthé Pyramids version:
If you have any other questions about our terms & conditions for wholesale accounts, please send us an email at email@example.com