Orders placed online are usually shipped within 1 to 3 business days from the time the order is processed. Each order is shipped through Postal Service will be delivered in a padded mailer or box depending on the size of your order.
Process and delivery times expressed are based upon normal business volumes. Please note that during peak seasons and holidays, order process times may increase.
We are not responsible for packages that are undeliverable. If there is a suite number, apartment number, or building number, please be sure to include that on your order. Packages returned due to incorrect or incomplete address information which was entered on the original order form will result in an additional shipping charge.
Free shipping in Europe with no minimum value threshold. 5 Euro shipping for the rest of the World with no minimum threshold.
We do not offer refunds for order changes or cancellations, but if you change your mind regarding your order and no longer wish to receive it, we are happy to issue a store credit, less the cost of shipping (if applicable).